Big changes to how we inspect care services in Wales are coming and we need your help!
From 1 April 2025, all care homes and home support services will receive quality ratings as part of our inspections. These ratings will help you choose the best care for you or your family.
Why should you care?
✅ Clear information about care quality
✅ Easier decision-making when choosing care services
✅ Confidence in your care choices
We've been talking to care providers, commissioners, and inspectors about how to name these ratings. Now, it's your turn to have a say!
We've narrowed it down to two options:
Option A:
Excellent
Good
Needs improvement
Poor
Option B:
Excellent
Good
Requires improvement
Requires significant improvement
Which option do you prefer? Your opinion counts!